ConnectWise AI Agents (zofiQ)
PSA-native agents ยท https://www.connectwise.com/platform/ai-agents
| PSA | ConnectWise PSA |
|---|---|
| RMM | Unknown |
| Does autonomously | Triage, routing, documentation and closed-loop workflows from intake through resolution inside ConnectWise PSA. |
| Approval / guardrails | Unknown (Oversight Agent monitors tickets, SLAs and agent activity) |
| Audit trail | Oversight Agent flags risks/inconsistencies; detailed audit log unknown |
| Rollback | Unknown |
| Pricing | Quote only |
| Checked | 2026-10-15 |
Sources
- psa: https://www.connectwise.com/platform/ai-agents
- autonomy: https://www.connectwise.com/company/press/releases/connectwise-advances-ai-leadership-with-agentic-ai-zofiq
- audit: https://www.connectwise.com/company/press/releases/connectwise-advances-ai-leadership-with-agentic-ai-zofiq
- pricing: https://www.connectwise.com/platform/ai-agents